Customer Service Know-How
Remember that old saying that your mom probably taught you–the one that goes “You’ll catch more flies with sugar than vinegar” (or something like that)? Well, when it comes to customer service, mother knows best. I remembered this saying last week when I went out to walk my dog, and found that the trash service had picked up everyone else’s recycling on the street but mine. This after the company hadn’t come at all the previous week. As I dialed the trash company, all of these angry sentence
